6 • O U T PA T I E N T S U R G E R Y M A G A Z I N E • J U N E 2 0 1 9
On the Cover
Surgery-savvy patients are
showing up for procedures with
more than great outcomes in
mind. They expect and deserve
to receive top-notch, patient-
centered care from a team of
providers who understand the
importance of going above and
beyond to meet their clinical and
emotional needs. Taking steps to
improve the patient experience is
not only the right thing to do, it's
also an essential way to make
sure your facility thrives in
today's increasingly competitive
healthcare marketplace.
Cover design by Ethan Anderson
Photo by Pamela Bevelhymer,
RN, BSN, CNOR
9
16
9 Ideas That Work
• Make room for relaxation
• An important wound dressing reminder
• Thank-you cards for noticing nurses
16 Safety
4 Common Firefighting Mistakes OR Staff Make
Anthony Riehl, CFI, CESI
20 Medical Malpractice
Negligence Before, During and After Surgery
Jerene Stremick, BSN, RN, LNC
24 Staffing
Before You Make That Job Offer
Leslie Mattson, RN, BSHM, LNC
94 Anesthesia Alert
Go Green With Anesthesia Gases
Daniel Cook | Executive Editor
98 Patient Affairs
When Sorry Doesn't Cut It
Benjamin J. McMichael, JD, PhD
102 Product News
108 My Turn
The Many Hats You'll Wear in an ASC
Timothy P. Luckett, RN, CRNFA
110 Behind Closed Doors
8 Universal Laws of OR Nursing
Paula Watkins, RN
Departments
94
