procedures to discuss how much they'll owe when they arrive and the
options to cover the costs, including applying for healthcare credit.
Patients should focus only on getting through surgery, not on how
they're going to pay for it.
Excellent outcomes
What about the tangible aspects of surgical care — opioid-sparring
techniques to manage post-op pain, first-stick success during IV starts,
active warming measures, and the use of antiemetics and alternative
therapies to prevent PONV — that send patients home happy and
healthy? They're all essential factors in achieving quality outcomes, to
be sure, but they're only a segment of the overall surgical experience.
"We all do those things, don't we?" asks Stacey Decker, MS, BSN,
RN, CPAN, vice presi-
dent and chief nurs-
ing officer at Integris
Lakeside Women's
Hospital in Oklahoma
City, Okla. She sug-
gests you ensure your
staff is doing them
effectively.
Accentuate the posi-
tive. For example,
update your team on
the number of nor-
mothermic core body
temperatures meas-
ured in PACU instead
of informing them at
J U N E 2 0 1 9 • O U T PA T I E N T S U R G E R Y. N E T • 3 3
Tat Marker takes
seconds to remove
post-op resulting in
happier patients
Marker takes
nds to remove
-op resulting in
pier patients
www.viscot.com
viscotcs@viscot.com • 800.221.0658
The cataracts are gone
but the purple
mark is
embarrassing
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