Outpatient Surgery Magazine

Patient Experience - June 2019 - Subscribe to Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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Page 41 of 112

Center in Oak Ride, Tenn. "This gives that OR extra hands to get the room clean and set up for the next patient." • Electronic boards. At Geisinger Community Medical Center in Scranton, Pa., electronic boards flash a "final stitch" symbol — it's a little needle and stitch — that alerts house- keeping a few minutes in advance that a room is coming down, says Ashley Soloski, MHA, project manager for surgical services at Geisinger. • Prioritize room turnovers. You can also anticipate where the tight spots in a day's schedule will be, or which high-volume surgeons need to keep cases moving through their assigned ORs. Cue in the rest of the surgical team by identifying rooms that need rapid resetting between cases. Place red magnets on the schedule whiteboard so staff and turnover teams can focus their efforts on the suites you've identified as high priorities, says Carol Fairchild, RN, BS, CASC, director of the Crane Center for Ambulatory Surgery in Pittsfield, Mass. 2. Observe your turnover process Look at what's actually going on, both the larger and smaller problems, and identify issues that are causing any member of the team to be idle before beginning a task, like waiting for housekeeping to clean the room. At Geisinger, they observed from the time the patient was wheeled out to when the next patient was wheeled in. What was everybody 4 2 • O U T PA T I E N T S U R G E R Y M A G A Z I N E • J U N E 2 0 1 9 • NO DUPLICATION Focus on reducing duplicate work. Look at what's actually going on that is causing delays. Pamela Bevelhymer, RN, BSN, CNOR

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