Outpatient Surgery Magazine

Special Outpatient Surgery Edition - OR Excellence Program Preview - June 2019

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

Issue link: http://outpatientsurgery.uberflip.com/i/1131457

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Page 14 of 57

M anaging your employees is one of the most time-con- suming tasks you face, and dealing with excessive tar- diness, constant call-outs, endless turnover and personality conflicts can be aggravating. Ann Geier, MS, RN, CNOR, CASC, under- stands your frustrations. In her 30-plus years in the ambulatory surgery industry, she's seen it all — and developed a blueprint for building a productive and respectful team. Ms. Geier, an engaging speaker who is the chief nursing officer at Surgical Information Systems, will draw from her vast leadership experience to help you tackle persistent staffing challenges. • Show them the way. Showing staff what's expected of them through your own day-to- day actions is a proven way to prevent prob- lematic behaviors that wreak havoc on your facility's productivity, effi- ciency and morale. Ms. Geier will offer concrete examples of how the best managers lead by example. • Manage personalities. You have extroverts interacting with introverts, sensitive staffers navigating the under- handed tactics of passive-aggressive workers (every OR's J U N E 2 0 1 9 • O R E X C E L L E N C E . C O M • 1 5 2 0 1 9 P R E V I E W Ann Geier, MS, RN, CNOR, CASC Surgical Information Systems | Alpharetta, Ga. Conquer Those Persistent Staffing Problems • Serves on the Outpatient Surgery Magazine Editorial Board and has worked in the ambulato- ry surgery industry for more than 30 years. • Is an accreditation sur- veyor and past board member of the Ambulatory Surgery Center Association. • Chief Nursing Officer for Surgical Information Systems. • Author of the free e-book Admin 101: What Every New ASC Administrator Needs to Know (osmag.net/xA4NJP). Speaker Profile

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