Outpatient Surgery Magazine

Thumbs Up on Safety Scalpels - May 2019 - Subscribe to Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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Page 11 of 112

1 2 • O U T PA T I E N T S U R G E R Y M A G A Z I N E • M A Y 2 0 1 9 I f given a choice, patients would much prefer to get their post-op care instruc- tions by watching a 1-minute video on a tablet in PACU rather than reading a packet of papers at home. They're also more likely to comprehend and comply with those instructions. We know from experience. Since last summer, our patients have been receiving their post-op instructions from a friendly avatar who stars in animated videos that they view in the recovery room. Patients can stop and start the videos at their leisure. Their families can view them as well. It's been a huge success, especially for our patients who don't speak fluent English. There's even a test that's administered both before and after the videos, which are produced by Larissa Technologies (larissatech.com), an MIT-affiliated startup that "engages with your target audience to help them navigate confusing instructions and improves outcomes for all." We can change the content of the video any time through the web. If we find it's better to change the dressing after 7 days instead of 10, it's only a couple clicks, and the change is made instantly. Right now, we're just using a video on wound care for joint replace- ment patients, but we plan to expand the post-op videos to other pro- cedures and offer it in different languages. Melissa Killham, RN, BSN Signature Healthcare Brockton (Mass.) Hospital mkillham@signature-healthcare.org Animated Discharge Instructional Videos • NO NEED TO READ Animated videos make discharge instructions less confusing and overwhelming for patients at Brockton Hospital. Signature Healthcare Brockton Hospital Ideas Work That

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