tion among scrub techs
and reprocessing techs.
The facility's design
ensures staff take mini-
mal steps to hand off
patients as they move
from pre-op to the OR
and to PACU. Plus, with
the departments being so
close, staff can easily step
into another area to help
out when necessary.
To increase patient sat-
isfaction, we built a main
waiting room where
patients check in before
surgery, but also included
a separate, smaller area
where family members can wait while their loved ones are in surgery.
The private space provides the families with a more peaceful environ-
ment with less foot traffic.
Clearing regulatory burdens
Breaking ground on a new facility involves complying with complex
state regulatory burdens that are often difficult to understand and time-
consuming to manage. You can access all the information you need to
make sure your construction project is done by the book, but inter-
preting the regulations is the tough part. Our team went to accredita-
tion seminars, made endless phone calls to experts and spent hours
creating and maintaining all of the mandatory records.
5 0 • O U T PA T I E N T S U R G E R Y M A G A Z I N E • M A R C H 2 0 1 9
• MIDDLE GROUND The sterile processing department sits between the
facility's 2 ORs, a smart design feature that improves instrument care effi-
ciencies and communication among OR staff and reprocessing techs.
Piedmont
Outpatient
Surgery
Center
