experience from a child's perspective. It even
has GPS directions built into the app, with
information telling patients exactly where to
park and enter the facility so they don't get
lost.
"The night before the scheduled procedure,
parents who have downloaded the app will
get their NPO time texted to them," says Beth
Smith, MSN, RN, staff nurse at the center. "It
has the time they need to stop solids, when to
stop clear liquid and what a clear liquid even
is."
This app is making a big difference not only
in patient satisfaction, but also in NPO com-
pliance, says Ms. Smith, who notes that a sur-
geon at the center recently performed an
informal analysis and found a decrease in
same-day cancellations — including those due
to NPO violations — attributed to communi-
cation failures. Parents tell staff that they
most appreciated the NPO text that reminds
them when to stop feeding their child.
"Most of the time when we were doing a
pre-operative phone call, we were reaching
people on their cell phone, and it would be
inconvenient for them to stop whatever they
were doing to write down the information,"
says Ms. Rhomberg. "This puts that informa-
tion right at their fingertips."
Using pre-admission software helps get
F E B R U A R Y 2 0 1 9 • O U T PA T I E N T S U R G E R Y. N E T • 6 5
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trademark
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and
Company.
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emo
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